Managed Workplace® from Level Platforms radically changes the way IT services are delivered to small and mid-sized businesses while providing the foundation for creating collaborative managed services business offerings.

Level Platforms provides managed services software to over 2500 IT solution providers in 29 countries servicing small and mid-sized businesses. Our award-winning remote monitoring and management software platform, Managed Workplace, provides everything an IT solution provider needs to manage their end customers' complete IT environment through a single web-based central dashboard.

Level Platforms hosted platform is a true Software-as-a-service (SaaS) implementation with load balancing, application server fail over and clustered database technology designed for high performance, reliability and efficiency. Solution providers managing more than 5,000 devices will also benefit from Level Platforms highly scalable hosted platform.

Jamcracker and Do IT Smarter offer IT Solution Providers a hosted virtual dashboard integrated with NOC services and other 3rd party solutions providing prospective users with a turn-key, all-in-one managed service offering.

A stable network is the foundation of your clients business and ensuring maximum availability of their computing environment is important for their staff productivity and overall business efficiency.

Our Hosted Level Platforms services are designed for IT Consultants, VAR's and System Integrators that are looking to significantly impact the recurring revenue streams, responsiveness to their customer network issues and business performance.

• Instant provisioning of your Service Center
• No need t purchase and maintain the servers
• DO IT Smarter handles all of the backups and disaster recovery planning
• No need to pay co-location fees
• Leverage our Best Practice templates
• Start monitoring your customers networks immediately

More Information

Managed Workplace® gives you everything youneed to generate high margin recurring services revenues, dramaticallyreduce service costs, and increase customer satisfaction by deliveringnew levels of IT availability and performance. No matter how youcurrently service your customers – reactive, proactive, or managedservices – Managed Workplace delivers powerful benefits – whilepositioning your company to create new profitable service models tokeep your competitive edge in the rapidly evolving market for managedservices. Managed Workplace provides you with a complete, integratedsolution to centrally monitor and manage your SMB customers from asingle, web-based platform.

Expand Your Business Success

• Acquire new customers
• Drive recurring service revenue
• Identify project and product sales
• Reduce operational costs

Elevate Your Customer Service

• Maximize uptime – proactive monitoring and alerting allows you to resolve issues prior to failure
• Increase security – deep integration with AV providers, patch management, MBSA alerting and reporting
• Improve network performance – analyze trends for short and long term systems performance tuning
• Make informed financial decisions – full reporting capabilities that allow your customers to plan and budget for future IT requirements.

A stable network is the foundation of your client's business, andensuring maximum availability of their computing environment isimportant for their staff productivity and overall business efficiency.

Our Hosted Level Platforms Services are designed for IT Consultants,VAR’s and System Integrators that are looking to significantly impacttheir recurring revenue streams, responsiveness to their customernetwork issues and business performance.

Benefits

• Instant provisioning of your Service Center
• No need to purchase and maintain the servers
• Do IT Smarter handles all of the backups and disaster recovery planning
• No need to pay collocation fees
• Leverage our Best Practice templates
• Start monitoring your customers networks immediately

Why Level Platforms is the right choice:

• Deep product integration - Intel, Microsoft, Cisco, Symantec, MacAfee, Dell, Trend Micro, SonicWall, and HP are some of the more than 50 SMB vendors in our growing library of over 100 comprehensive product integrations;
• Open, standards-based architecture allows you to evolve your business, exploiting change for your advantage, avoiding being locked into obsolete solutions, while retaining your power to differentiate.  Unlike other solutions, you can monitor and manage your preferred vendors, and integrate with service providers that complement your delivery model, based on your choices;
• Agentless architecture for ease of deployment and ongoing management while avoiding important privacy and security concerns associated with proprietary agents;
• Ability to enable collaborative service delivery models with your customers and partners through built-in user management and open web services for custom integration;
• Make informed financial decisions – advanced and comprehensive reporting capabilities that allow your customers to plan and budget for future IT requirements 

Resources

• Demo Presentations